This Cookie Policy explains how stemandmesh, owned and operated by VOE TRADE EOOD, uses cookies and similar technologies on www.stemandmesh.com (the “Site”).

This policy is formulated in strict accordance with the European Union ePrivacy Directive (Directive 2002/58/EC), the General Data Protection Regulation (GDPR), and applicable Bulgarian data protection regulations.

1. Corporate Identity & Data Controller

The Site and all associated cookie management mechanisms are operated directly for and by:

  • Brand Name: stemandmesh
  • Operating Entity: VOE TRADE EOOD
  • Company Registration / VAT Identification Number: 205646984-BG205646984
  • Registered Address: 5 Knyaz Aleksandar Batenberg Str., Levski, 5900 Bulgaria
  • Official Website: www.stemandmesh.com
  • Contact Email: internal@stemandmesh.com
  • Telephone: +359 884906995

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to ensure website functionality, improve browsing efficiency, and provide operational information to the website owners.

3. Categories of Cookies Used & Retention Periods

We categorize the cookies used on our Site into the following distinct types, each governed by specific statutory retention periods under European data protection standards:

A. Strictly Necessary Cookies (Essential)

These cookies are technically required for the core operation of our Site, such as enabling shopping cart functionality, managing checkout procedures, and ensuring site stability.

  • Consent Requirement: Consent is not legally required for essential cookies under EU law as they are strictly necessary to deliver the requested service.
  • Retention Period: Session-based essential cookies expire automatically when you close your web browser. Persistent essential cookies are retained for a maximum duration of 12 months.

B. Third-Party Payment & Security Cookies (Stripe)

To facilitate seamless checkout and protect purchase transactions, we utilize necessary third-party cookies provided and processed directly by our payment processor, Stripe.

  • Provider: Stripe Payments Europe, Ltd. (“Stripe”)
  • Purpose: These cookies are deployed by Stripe to authenticate customer payment requests, prevent fraudulent transactions, and evaluate transaction risk during checkout.
  • Retention Period: Stripe security cookies are retained for periods ranging from the duration of your active session up to a maximum of 12 months, depending on security verification requirements.

C. Non-Essential Cookies (Analytics & Performance)

Non-essential cookies help us understand how visitors interact with our Site by collecting anonymous aggregate data regarding traffic patterns and page usage.

  • Consent Requirement: Deployed strictly on an opt-in basis.
  • Retention Period: Persistent non-essential cookies are retained for a maximum period of 12 months from the date of consent, after which your consent choices will be requested again.

4. Consent Management & Cookie Banner Choice

We respect your right to privacy and give you full control over the placement of non-essential cookies on your device:

  • Cookie Banner Activation: When you first visit www.stemandmesh.com, a clear Cookie Banner is displayed informing you of our cookie usage.
  • Explicit Consent Mechanism: Non-essential cookies are disabled by default. We will only store and use non-essential cookies if you explicitly give your consent by clicking the “Accept” button on our Cookie Banner.
  • Managing Preferences: You may decline non-essential cookies by closing the banner, adjusting your preference settings, or modifying your internet browser settings at any time.

5. How to Control and Delete Cookies

In addition to our Cookie Banner, most web browsers allow you to manage or delete existing cookies through their built-in browser settings. You can configure your browser to block all cookies or to alert you when a cookie is being set. Please note that blocking essential cookies may affect your ability to access certain features or complete purchases on our Site.

6. Contact Information

If you have any questions regarding our use of cookies or this Cookie Policy, please contact our data protection team:

  • Brand Name: stemandmesh
  • Company Name: VOE TRADE EOOD
  • Company Registration / VAT Identification Number: 205646984-BG205646984
  • Registered Address: 5 Knyaz Aleksandar Batenberg Str., Levski, 5900 Bulgaria
  • Official Website: www.stemandmesh.com
  • Support Email: internal@stemandmesh.com
  • Telephone: +359 884906995